Agreement
These terms govern your use of rockethour.co.za and the enrolment in any RocketHour programme or starter session. By using the site or enrolling, you agree to these terms. If you are enrolling on behalf of a child, you confirm you are their parent or legal guardian. Questions: support@rockethour.co.za.
What we offer
RocketHour ("we", "us") runs a tech-focused online academy and related programmes for children in South Africa. Programme details, age or grade ranges, schedules, inclusions and prices are described on the relevant page and may change before you enrol.
Enrolment and payment
- Enrolments and starter-session bookings are handled through our payments partner, and a place is confirmed only once payment is received.
- Prices are shown in South African Rand and include any taxes stated at checkout.
- You are responsible for providing accurate details, including the student's grade and any accessibility or learning needs we should know about.
Changes, cancellations and refunds
Cancellation and refund terms are presented at checkout and form part of your enrolment. We may reschedule or cancel a session or programme (for example due to insufficient enrolment, safety, or circumstances beyond our control), in which case we will offer a transfer to another time or a refund or credit of amounts paid for that session.
Your responsibilities
- Disclose any accessibility, behavioural or learning information we need to support your child well in our sessions.
- Make sure your child has a working device, internet connection and a suitable space to join lessons at the scheduled times.
- Ensure students follow reasonable instructions from our team and treat instructors and other students with respect.
Safety and conduct
The wellbeing of every student is our priority. We may decline, pause or end a student's participation where this is necessary for the safety or wellbeing of that child, other students or our team. Our supervision applies during scheduled lesson times and within our online classrooms.
Photography and media
Recordings, screenshots and project work are sometimes captured during our sessions and may be used in our marketing, as described in our Privacy Policy. You may opt your child out at any time by emailing support@rockethour.co.za.
Intellectual property
Our name, logo, website, curriculum and materials belong to RocketHour and may not be copied or used commercially without our permission. Projects your child creates in our programmes belong to your child.
Third-party services
We rely on third parties for payments, email and analytics, and the site may link to other websites. Their own terms and privacy practices apply to your use of their services.
Disclaimers and liability
The site and our programmes are provided on a reasonable-efforts basis. To the maximum extent permitted by South African law, we are not liable for indirect or consequential loss, and nothing in these terms excludes any liability that cannot lawfully be excluded.
Changes
We may update these terms from time to time; the latest version will always live at this address.
Governing law and contact
These terms are governed by the laws of South Africa. For any question about them, contact support@rockethour.co.za.